At Bella the Dog Workshop it is very important for us that our customers are completely satisfied with their orders. Given that these are customized orders, we will do our best to communicate with you should there be any anticipated concerns with your order. If you are not satisfied with your order once you receive your product, please contact us within 30 days of receipt and we will be happy to replace your order. The order may need to be completed with a different picture, to improve the quality of the product. If you are still not satisfied with the order within 30 days of receipt, then we can refund your money.
Please contact us via email and provide an image of any defective and/or damaged items and we will provide a replacement as soon as possible.