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FREQUENTLY ASKED QUESTIONS

Are there minimum requirements or suggestions for photo quality?
We recommend a high-resolution photo of your pet for the best quality and results. We recommend the photo is a minimum of 150 dpi.
Is shipping free for orders within the USA?
Yes, our pricing includes free standard USPS First Class Mail Shipping on all orders within the USA. If you choose rush shipment, there will be additional fees. Additional shipping fees apply for orders outside the USA.
What is the average processing time?
We will process your orders within 1-3 business days. During the holidays processing time may increase. We will do our best to keep you updated if there are changes in processing time.
What does the packaging look like for the ornaments?
Packaging includes branded box and organza bags that are presentable and ready to be gifted to the pet lovers in your life.
Are all ornaments 2-sided?
Not all our ornaments are 2-sided. Please see each individual ornament for details about options available.
How can we contact Bella the Dog Workshop?
Please use our Contact US page or email us directly for specific questions.
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